Privacy policy

At M-Brace, protecting your personal information is our priority. As part of our commitment to comply with Quebec’s Private Sector Privacy Act (Law 25), this privacy policy outlines how we manage, use, and protect your data during your interactions with our e-commerce site.

When you make a purchase or create an account on our e-commerce site, we may collect information such as your name, email address, mailing address, phone number, payment details, and other relevant information related to your transaction.

This information is collected in order to:

• Process and ship your orders.
• Inform you of your order status.
• Respond to your requests or inquiries.
• Keep you informed of our promotions and updates if you have opted in to receive our marketing communications.
• 
  

In accordance with Law 25, we retain your personal information only for the period necessary to fulfill the purposes for which it was collected. After this period, your data is either deleted or anonymized.

We use advanced security measures to protect your personal information from unauthorized access, loss, or theft. These measures include encryption protocols, firewalls, and continuous staff training on best practices for data security.

To ensure a rigorous management of your information, a privacy officer has been appointed.

• Title: Administrator
• Full Name: Eva Sardo
• Email Address: eva@m-brace.com

If you have any questions regarding your data, feel free to contact our privacy officer.

Under Law 25, you have the right to access your personal information, correct it, and withdraw your consent to its processing. To exercise these rights, please contact our privacy officer.

We may occasionally update this privacy policy. Any changes will be clearly indicated on our site.